Is the chat window customizable?

Yes, the chat window is totally customizable. The Live Chat application offers personalized images to be displayed while using the Live Chat application such as Chat icons, Header image/Logo , and Chat Invitation images.

The customizable chat icons allow website visitors to get engaged in a chat session with the website operators. They are mainly of two types: Online and Offline. The Online image is displayed when operators are logged-in and Offline image is displayed when none of the operators are logged-in and visitor is routed to leave a message for further communication.

The totally customizable Header image or Logo is the top banner that appears on the chat screen when any website visitor initiates a chat session by clicking on the chat images. This image or logo provides information about your company, your Outlook or your approach towards your services.

The Chat Invitation Image pops up over website visitor's screens when any website operator initiates a chat session with any of the visitor. To make chat invitations more appealing and interesting, a number of chat invitation inages are available to choose from. This customizable image can be created by ownself, can be replaced with the default image, or can be selected among various available options. 

 

Also, eAssistance Pro offers customizable Live Chat Buttons, Greeting Messages, System Messages, Canned Messages, and Post-Chat Survey Questions. The application facilitates a number of distinct Live Chat icons with professional look and feel and are available in numerous sizes, colors and languages for creating a personal touch with your website visitors.

In order to offer a real-time chatting environment to your website visitors, the Live Chat tool allows adding customized operators pictures as well. Also, wide range of customized Live Chat banners with different styles and colors are available to suit and fulfill your business-specific requirements. The customized post-chat survey questions can be added or deleted as per requirement and responses can also be configured accordingly. if you want more information, Please visit : https://www.eassistancepro.com/help/